Investigating - Please refrain from using the product uploader or the bulk editor for products, until our investigation on the matter has been resolved.

For any issues this may cause, please contact support@greatlab.io

Mar 30, 2026 - 20:29 UTC
US Hosting Operational
90 days ago
100.0 % uptime
Today
Platform Operational
90 days ago
100.0 % uptime
Today
Orders Operational
Scanhub Operational
Finances Operational
UK Hosting Operational
90 days ago
100.0 % uptime
Today
Platform Operational
90 days ago
100.0 % uptime
Today
Orders Operational
Scanhub Operational
Finances Operational
AUS Hosting Operational
90 days ago
100.0 % uptime
Today
Platform Operational
90 days ago
100.0 % uptime
Today
Orders Operational
Scanhub Operational
Finances Operational
EU Hosting Operational
90 days ago
100.0 % uptime
Today
Platform Operational
90 days ago
100.0 % uptime
Today
Orders Operational
Scanhub Operational
Finances Operational
iOS Scanners Operational
iTero Operational
3Shape Operational
Medit Link Operational
DS Core Operational
Integrations Operational
Integrations Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 9, 2026

No incidents reported today.

Apr 8, 2026

No incidents reported.

Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026
Resolved - We have identified and logged the reported performance issues and are continuing to monitor the situation.

We apologise for any inconvenience this may have caused.

Apr 2, 12:49 UTC
Investigating - We are currently Investigating what is causing this issue.

We apologise for any inconveniences this has caused.

Apr 1, 15:40 UTC
Apr 1, 2026
Resolved - This incident has been monitored and logged.

We apologise for any inconvenience this may have caused.

Apr 1, 09:16 UTC
Investigating - We are currently Investigating Issues with performance.

We apologise for any inconvenience this has caused.

Mar 30, 20:26 UTC
Mar 31, 2026

No incidents reported.

Mar 30, 2026

Unresolved incident: Product uploader minor issues.

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026
Resolved - This incident has now been logged and resolved.

We apologise for any impact this may have had on performance while we were investigating.

Thanks.

Mar 27, 18:22 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 26, 21:44 UTC
Update - We are continuing to investigate this issue.
Mar 26, 15:49 UTC
Investigating - We are currently investigating what is impacting performance.

We appreciate your patience with us during this short period.

Mar 26, 15:16 UTC
Mar 26, 2026